Even Gusto’s most affordable plan, called Gusto Core, offers some excellent higher-level features not found with ADP unless you pay for add-ons. This plan handles all the basics as well as wage garnishments, health benefits administration and workers’ compensation. The best payroll software for your company depends on your business size and needs. Top payroll services for small businesses include ADP RUN, Paychex Flex and Gusto. Traditional companies offer customizable plans to fit your needs, while platforms tailored for startups offer straightforward pricing and all-inclusive packages you can get up and running in minutes. Gusto is an online payroll and HR administration platform designed with dynamic startups in mind.
Reviewers commented frequently that ADP customer service reps are courteous and helpful, although comments were also made about long hold times and limited help during setup. Other positive comments included that the platform was easy to navigate, employee access to update information was helpful and that the HR tools in addition to payroll made it an all-in-one platform. When it comes to Gusto vs. ADP specifically, Gusto is likely the better choice for payroll software for most small businesses. It offers upfront pricing, an excellent array of features and third-party integrations and has strong customer reviews. ADP Run is a better choice for larger-sized small businesses or for those who intend to grow significantly down the road. Both Gusto and ADP Run include the standard features, such as direct deposit payroll and tax calculation and filing.
However, one might be better for your business than the other depending on which features you need, which user interface you prefer and how much you can afford to spend on payroll. If you need a global payroll service, not an international HRIS or HCM solution, Papaya Global is an affordable ADP alternative. Now that we’ve reviewed features and costs, let’s see how users rate Gusto and ADP. We believe everyone should be able to make financial decisions with confidence.
- Pricing varies, typically running between $150–$180/month for 10 employees, but keep in mind that many RUN Powered by ADP features are add-ons, which will add to the final cost.
- Gusto offers upfront pricing and numerous features, especially third-party integrations.
- Straightforward dashboard that lets you run payroll from a computer or mobile device.
- ADP provides continuous 24/7 support from payroll experts to answer complex payroll questions from businesses running payroll.
- QuickBooks Payroll starts at $45 per month plus $5 per person per month (option for 50% off for three months or free trial for 30 days).
Instead, it integrates with your business’s existing benefits partners to provide seamless benefits administration. ADP Vantage HCM was built specifically for U.S.-based international corporations with 1,000 or more employees. It takes ADP Workforce Now’s all-in-one payroll, HR, benefits and time and attendance features to an enterprise level. Below, we’ll explain more about what ADP is and quickly review its most popular payroll products. Keep reading to find out which ADP payroll, HR, PEO or HCM solution is the best fit for your business. The most important thing to know about each payroll service is what it can do.
Worst service
The cost of ADP RUN depends on the size of your business and the features you need. The company isn’t transparent with pricing, but users report adp run reviews base pricing of $59 per month plus $4 per employee. You’ll pay extra for tax forms filing, benefits administration and other features.
Prior payroll amounts wizard
For instance, OnPay and Gusto both have a cheaper starting price than RUN Powered by ADP and also bundle benefits integration and administration into every plan. That’s not to say you shouldn’t choose ADP to access its better-than-average benefits options, but be prepared to spend more on payroll than you would with other options. This makes the platform easy to customize, which is often important for large organizations. But a small business often wants to be able to sign up and get started without sitting through a series of sales and onboarding calls, and ADP RUN doesn’t have a clear way to do this. In general, customer satisfaction ratings for ADP payroll services are positive.
It would have earned perfect marks in this category if its average number of user reviews reached 1,000. ADP Run also aids in processing unique deductions, such as court-ordered wage garnishments, including responding to unemployment claims, which can save you a lot of hassle and help keep your business compliant. Even with the cheapest Paychex Flex plan, users can access Paychex’s remarkably comprehensive HR library — in contrast, Gusto limits HR library access to its most expensive plan only. And like ADP, Paychex also has a PEO solution (called Paychex PEO) that businesses can easily switch to from their in-house Paychex Flex plan.
Pricing for ADP RUN plans is difficult to get without contacting a sales representative to talk about your company’s unique needs. Users have reported that the Essential plan—the basic payroll-only level—starts at $59 per month plus $4 per employee. Through ADP RUN, new hires can fill out their onboarding paperwork online before their first day of work.
Unlike Gusto, however, ADP Run does not offer upfront pricing or include some surprisingly simple key features. For small businesses with significant future growth in mind, we recommend ADP Run—in part due to the ability to scale up to the full ADP payroll software down the road. We’ve conducted ADP Run reviews for many of our best-of lists and it invariably impresses with its easy interface, depth of functionality, and variety of use cases. While ADP offers solutions to fit the HR needs of all business sizes, the ADP Run online tools are designed specifically for small businesses with up to 49 employees. Aside from full-service payroll, automated tax payments and filings, and multiple payment options, the ADP Run platform has robust tools to help you comply with payroll and tax regulations.
ADP is one of the largest payroll service provider in the world, and its small business solution RUN is a natural extension of the service it provides to medium and large businesses and Fortune 500 companies. Although it was close, ADP RUN was able to edge out Gusto in this category. ADP RUN posted higher star ratings from the customer review websites we looked at and also a higher percentage of users who were willing to give it a full 5 stars on G2 Crowd.
Add-ons such as time tracking and retirement services
However, because of the close ratings, you may want to explore customer reviews further for both products to see if the issues existing users experience would have an impact on your business. ADP offers two different payroll products for small businesses based on the number of employees. ADP RUN, which is covered below, is for businesses with up to 49 employees and ADP Workforce Now is for businesses with 50 to 999 employees.
Additional Features Worth Noting
In this criterion, we assess whether the software’s ease of use, pricing, and the width and depth of its payroll and HR tools are ideal for SMBs. Plus, you’re assured that the checks ADP uses are highly secure as they come with 10 advanced fraud https://adprun.net/ protection features. With the card, they can have access to their paychecks up to two days ahead of payday, based on when you run payroll. Employees can also load money onto the card from other sources, similar to a digital checking account.
What is the difference between ADP RUN and ADP Workforce Now?
ADP provides a library of HR forms and documents, basic employee/employer training, and sexual harassment prevention training (if you sign up for its highest plan). If you need help handling HR issues, you can call its dedicated team of HR experts for advice. You also have access to state-specific experts to get the best local information. ADP Run even has a simple-to-use employee handbook wizard to help you create one that complies with federal employment regulations.
